What 'reasonably clean' means in New South Wales
In New South Wales, the standard is 'reasonably clean' — not professionally cleaned or pristine, but tidy relative to the condition recorded in your Entry Condition Report at the start of the tenancy. Existing wear and tear noted at entry cannot be charged against you at exit. Keep your signed condition report and dated entry photos as your benchmark.
What NSW property managers check at exit inspections
- Kitchen oven, rangehood, cooktop and behind/under appliances
- Bathroom mould, grout, silicone and exhaust fan covers
- Window tracks, blinds, skirting boards and door frames
- Cobwebs in corners, eaves and outdoor areas
- Carpet condition, wardrobe tracks and shelf dust
- Garage floor oil stains and general broom-clean state
Bond authority
NSW Fair Trading
Governing law
Residential Tenancies Act 2010 (NSW)
Time limit
Apply to NCAT within 3 months (bond disputes up to 6 months) from when the issue arose.
How to claim your bond back in New South Wales
To claim your bond back in NSW, lodge a bond claim with NSW Fair Trading (online via Rental Bond Online or by paper form) signed by all parties. If the landlord disputes the refund, contact NSW Fair Trading for free tenancy dispute resolution (conciliation). If unresolved, apply to NCAT's Consumer and Commercial Division — generally within 3 months, or up to 6 months for bond disputes.
Areas we cover across New South Wales
Sydney, Newcastle, Wollongong, Central Coast, Parramatta, Penrith, Coffs Harbour
Ready to get your bond back in NSW?
Open the full room-by-room checklist and tick off every task your NSW agent will inspect.
Start the checklistGeneral information, not legal advice. Verify current forms, fees and time limits on the official NSW Fair Trading and NSW Civil and Administrative Tribunal websites.